Customer Service Representative Level II

Customer Service Representative Level II, providing comprehensive customer service and updates regarding sensitive information. The ideal candidate must be dependable, have a positive attitude, be a “team player”, be able to multitask, work independently, maintain good records, work well under pressure, and have solid critical thinking skills.

Requirements

• High school diploma required, Bachelor's degree highly preferred
• Minimum of five (5) years of specialized experience supporting a Call Center or Help Desk environment
• HDI Certification is highly preferred but not required