Order Processor

Ironwear is seeking a detail-oriented Order Processor to manage the flow of customer orders, ensuring accuracy and timely processing. This role involves receiving, entering, and coordinating with warehouse personnel to fulfill orders quickly and efficiently. The ideal candidate will prioritize customer satisfaction and maintain accurate records.

Requirements

• Receive and review incoming customer orders for accuracy and completeness.
• Enter orders into the ERP system promptly and correctly.
• Coordinate with warehouse personnel to ensure orders are picked, packed, and shipped on schedule.
• Communicate with customers regarding order status, shipping notifications, and any discrepancies.
• Address and resolve issues related to order fulfillment and processing.
• Maintain accurate records and documentation for all processed orders.
• Assist in monitoring inventory levels and report to management.
• Follow all company policies and procedures.
• Strong attention to detail and organizational skills.
• Excellent communication skills, both written and verbal.
• Ability to multitask in a fast-paced environment.
• Problem-solving skills with a customer-oriented approach.
• Basic math skills for order calculations and inventory checks.
• Additional Skills (plus): Knowledge of PPE industry, ability to adapt to tech, understanding of shipping/logistics, and understanding of warehouse processes

Benefits

• Health Care (Medical, Dental & Vision)
• Paid Time Off