Branch Operations Administrator

Develops and maintains branch operational procedures, enhances customer service experience, and supports branch staff training. Oversees teller-training materials, provides guidance for operational training, and ensures compliance with operations, security, risk, and regulatory policies.

Requirements

• Bachelor's degree
• 5 years of banking experience in branch operations
• Strong verbal and written communication skills
• Strong computer knowledge in Microsoft Word, Excel, and PowerPoint
• Ability to make decisions and solve complex problems
• Strong management and organizational skills
• Strong interpersonal skills with ability to deliver effective coaching and training
• Ability to identify and analyze data

Benefits

• AA/EEO employer