Front Desk Agent
Island Hospitality ManagementCity of White Plains, New York, United States • New York, New York, United States
Posted October 14, 2025
Full Time
About the Company
Island Hospitality Management is a hospitality services provider that manages hotel operations, including maintenance, engineering, and valet services. They support hotels by ensuring facilities are well-maintained, guests receive high-quality parking assistance, and engineering teams address mechanical and electrical issues. Their focus is on delivering reliable, professional support to hospitality properties.
Job Description
Island Hospitality is seeking an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key point of contact for guests and vendors. The role requires professionalism, courtesy, strong communication skills, and a fast-paced work ethic. Flexible scheduling and potential for variable hours are common.
Requirements
- Check-in/Check-out hotel guests
- Process all payments according to established hotel requirements
- Provide information and assistance to all guests and vendors
- Prepare all necessary reports for management
- Readily available and approachable for all guests
- Physically able to stand, sit, or walk for an extended period
- Effective problem-solving skills
Benefits
- Healthcare including Medical, Dental, and Vision Insurance
- HSA & FSA plans available!
- Dependent care FSA
- Identity Theft Protection Insurance
- Commuter benefits
- Pet Insurance
- PTO and Payroll Incentives
- Employee Assistance Program
- Wellness Subscriptions
- Gym access
- Financial Planning
- Counseling
- Legal Services
- Family Leave
- 401(k) Retirement plan
- Incentive based bonus program
- Free room nights
- Employee discounts
- Recognition programs
- Referral bonus program