UK - Accounts Executive SPOR (Internal Only)

Centralised SPOR (“Single Point of Remittance) function within the Onecape HUB focused on servicing customers that require one PIC for financial services globally. The role involves managing notification of nominated calls, liaising with agents, requesting prefunding, and adhering to SLA timings for different payment types.

Requirements

• Managing notification of nominated calls under this product and creating jobs in our operational system
• Liaising with agents for upload of PDA’s
• Requesting prefunding from customer where applicable
• Payment preparation to agents for either PDA or FDA payment
• Adhere to SLA timings for different payment types
• Verifying FDA received from LPA within Optic
• Managing FX payments for DA OUT generation
• Sharing DA OUT with customer via agreed method i.e email, customer portal
• Management of funds due from agents and recover accordingly
• Dispute resolution
• Adhere to global bank account verification policy (LOBD)
• Transaction posting within internal accounting system (Unit 4)
• Communication externally and internally
• Escalation on vendors/LPA’s where recoverables are overdue
• Customer reporting to include SOA and recoverables on AR
• Recover hub fee from LPA/customer where applicable
• Maximise working capital by adhering to policies for their financial accountabilities
• Accurate recording of accounting transactions
• Clear communication with internal/external stakeholders
• Maximise FX to contribute towards revenue growth
• Maintain customer relationships