Customer Application Engineer

We are seeking a Customer Application Engineer to manage customer relationships on the maintenance of applications in operational and technical terms. The role involves dedicated customer support, weekly and monthly meetings, and maintenance of applications.

Requirements

• Minimum 3 years of experience on L3/L4 Software Product Technical Support Process
• Experience as a developer in object-oriented language (ideally C#)
• Master of SQL (writing and optimizing queries)
• Experience in technical support, and if possible customer management
• BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent
• Excellent written and verbal communication skills and at ease in a multicultural environment
• Strong autonomy and good management of priorities
• Ability to develop customer relationship management skills

Benefits

• Hybrid working model (3 days in the office per week)
• Snacks and weekly lunches in the office
• Regular social events, competitive outings, team running events, and musical activities
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua)