Join Ivanti’s global customer support team and help deliver effortless technical support for the world’s leading Everywhere Work solutions. If you thrive on tackling tough software challenges, building trust with customers, and making technology work better for everyone, we want to meet you.
Requirements
- Resolve technical issues for enterprise customers and partners through our support portal.
- Troubleshoot and optimize Linux/Unix (LAMP) servers, networking, PKI, virtualization, and SaaS/cloud services
- Provide expert support for Mobile Device Management (MDM) across Apple iOS/MacOS, Android, and Windows devices
- Partner with product, engineering, and customer teams to streamline incident resolution
- Lead efforts to maintain service quality during system outages and escalations
- Advise customers on best practices for deploying and securing Ivanti products
- Collaborate across global teams to identify and implement service improvements
Benefits
- Flexible schedules: Work where and when you’re at your best
- Competitive compensation & rewards: Health, wellness, and financial benefits designed for you and your family
- Global, diverse teams: Connect and collaborate with talented colleagues in 23+ countries
- Learning & development: Build your career with world-class training and growth opportunities
- Equity & belonging: Every voice counts. Your experiences help us build better solutions
