The Assistant Director of the Business Office provides leadership and operational oversight to ensure effective management of revenue collection and accounting functions.
Requirements
- Oversee and manage the day-to-day operations related to revenue collection, billing, and recording of revenue
- Provide leadership and guidance to frontline staff
- Review and approve daily deposits, cash reconciliations, and related documentation
- Handle escalated student inquiries and resolve complex issues
- Maintain and reconcile petty cash accounts
- Support the team by assisting with phone calls, emails, and walk-in inquiries
- Ensure all departmental procedures are well-documented, accurate, and regularly updated
- Collaborate with the Executive Director to identify and implement process improvements
- Oversee student account billings, third-party sponsorships, and scholarship fund disbursements
- Monitor accounts receivable balances and invoicing procedures
- Ensure compliance with Ivy Tech Community College financial policies, procedures, and regulatory requirements
- Work collaboratively with other departments to streamline the student service experience
- Supervise, coach, and develop Business Office staff
- Assist the Executive Director in enforcing financial management policies and ensuring internal controls are maintained
- Works with other departments to develop strategies to streamline the student service process
