Fraud and Financial Crime Investigator
Jaja FinanceManchester, England, United Kingdom
Posted November 6, 2025
30000 - 35000 GBP year
Full Time
About the Company
Jaja is an innovative UK based consumer finance business, leading initially with a digital credit card launched in 2018, and a pipeline of consumer finance solutions in the making.
Job Description
Job Title: Fraud and Financial Crime Investigator. Investigate credit card fraud & financial crime application and transactional fraud reports from start to finish. Deliver an exceptional customer experience to individuals impacted by fraud.
Requirements
- 1+ years in depth Credit card Fraud experience with a customer focused mindset
- Experience in using application and transactional fraud risk monitoring and investigations systems in a UK financial services environment.
- Proficiency in MS Word, Excel and Outlook
- Excellent verbal and written communication skills
- Ability to manage a variety of different tasks and processes, at any one given time.
Benefits
- Competitive salary
- Potential for part time working around other / family commitments
- Pension contributions
- Bonus potential
- Private medical cover
- 25 days annual leave (FTE) plus UK bank holidays and your birthday off (with an additional day added for each full calendar year worked, up to a maximum of 30 days).
- 4x life insurance cover
- Employee assistance program