Clinical Informatics I

The Clinical Informatics I position plays a vital role in bridging the gap between clinical practice, computer science, and information technology within Jamestown HealthCARE. This full-time position is responsible for managing healthcare data and information to optimize clinical operations and enhance the utilization of our Electronic Medical Records (EMR) Systems.

Requirements

• Create and manage employee user access for EMR Systems, electronic health records, billing systems, and all integrated applications.
• Develop and deliver comprehensive training programs on electronic health records and associated applications for staff.
• Serve as a primary point of contact for end-user support requests related to EMR and other clinical systems, providing timely and effective solutions.
• Collaborate with the Clinical Informatics L2 and Supervisor to thoroughly research and troubleshoot issues related to the EMR and other integrated systems.
• Facilitate discussions with EMR vendors, as directed and approved by the Supervisor, to address system issues and explore potential enhancements.
• Develop and document quality assurance workflow processes and create user-friendly guidebooks to support staff adoption.
• Coordinate the distribution of training and informational materials to end users, ensuring accuracy and accessibility, as approved by the Supervisor.
• Strictly adhere to all Jamestown S’Klallam Tribe policies and procedures, including maintaining a safe work environment and ensuring compliance with HIPAA regulations.
• Perform other duties as assigned to support the efficient operation of Jamestown HealthCARE.