Customer Service Manager

Customer Service Manager is responsible for ensuring business retention and development, including tactical and strategic responsibilities. The role includes improving day-to-day execution of service delivered to accounts, creating SOPs, and managing relationships with accounts.

Requirements

• Excellent organizational skills
• Strong customer service, problem-solving, and interpersonal skills
• Be result-oriented with the ability to troubleshoot
• Good analytical and program management skills
• Flexibility to respond to changing demands
• Good interpersonal relationship to interact positively and effectively with co-workers, subordinates, and supervisors

Benefits

• Not specified