Legal IT Support Specialist/Trainer role combining membership in the IT team responsible for desk-side support and as IT Trainer responsible for the design and delivery of technical training to Firm personnel.
Requirements
- Law firm experience
- Familiarity with document management systems and other legal applications
- Excellent verbal and written communications skills
- Knowledge and support of various mobile email devices (iOS, Android, etc.)
- Advanced level knowledge and experience with the Microsoft Office suite on Windows 10 platform
- Strong desire to learn and implement new technology as it becomes available
- Strong service orientation
- Ability to handle conflict and difficult situations within a technical and client service environment
- Technical understanding of MS Teams, Zoom and WebEx.
Benefits
- Excellent benefits package that includes vacation, sick leave, paid medical/dental/vision, 401(k), etc.