Legal IT Support Specialist/Trainer

Legal IT Support Specialist/Trainer role combining membership in the IT team responsible for desk-side support and as IT Trainer responsible for the design and delivery of technical training to Firm personnel.

Requirements

• Law firm experience
• Familiarity with document management systems and other legal applications
• Excellent verbal and written communications skills
• Knowledge and support of various mobile email devices (iOS, Android, etc.)
• Advanced level knowledge and experience with the Microsoft Office suite on Windows 10 platform
• Strong desire to learn and implement new technology as it becomes available
• Strong service orientation
• Ability to handle conflict and difficult situations within a technical and client service environment
• Technical understanding of MS Teams, Zoom and WebEx.

Benefits

• Excellent benefits package that includes vacation, sick leave, paid medical/dental/vision, 401(k), etc.