Customer Service Assistant
Jeld-Wen Inc.Kissimmee, Florida, United States • Charlotte, North Carolina, United States
Posted October 8, 2025
Full Time
About the Company
JELD-WEN is a global leader in designing, manufacturing, and distributing high-performance interior and exterior doors, windows, and related building products for new construction and repair/remodeling sectors. With operations in 16 countries and a commitment to quality and sustainability since 1960, JELD-WEN offers a wide range of brands including JELD-WEN®, LaCantina™, VPI™, Swedoor®, and DANA®. The company's focus on innovation, safety, and environmental responsibility distinguishes it in the industry.
Job Description
The Customer Service Assistant is responsible for working in the office with administrative tasks such as maintaining a system of financial records, answering calls, processing invoices, and assisting other departments. The role requires excellent communication and teamwork skills, along with a strong work ethic and attention to detail. Pre-employment background checks and drug screenings are required.
Requirements
- Review bills of materials and maintain them in the system.
- Answer incoming calls from customers and vendors.
- Process credits and debits.
- Maintain all vendor files and contact information.
- Maintain a system of financial recordkeeping including receipts and payments.
- Proficient in Microsoft Office Suite with advanced Excel skills.
- SharePoint & Salesforce experience preferred.
Benefits
- Medical & dental insurance
- Retirement program
- Generous leave policies
