Senior Software Support Analyst - Finance

Jenzabar is seeking a Senior Software Support Analyst specializing in the financial modules (Accounts Payable, Accounts Receivable, General Ledger, Purchasing, and HR/Payroll). The role focuses on providing technical assistance and exceptional customer service to clients, ensuring accurate and professional issue resolution. Strong financial systems background is essential for success.

Requirements

• Provide professional and courteous technical support for complex systems.
• Exercise judgment within defined procedures for selecting methods and evaluating results.
• Effectively manage customer escalations.
• Research and troubleshoot issues using standard Jenzabar product.

Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• PTO
• Paid Parental Leave
• Paid Holidays
• Short Term Disability
• Long Term Disability
• 401K
• Educational Assistance