The Sales Support Specialist will provide customer service to new and existing customers and has growth opportunities in Account Management & Sales.
Requirements
- Maintains required order documentation
- Enters account order information into system
- Maintains ongoing customer and/or contractor communications and coordinates logistics in various projects
- Takes order requests from customers via phone, email or in person; ensures product availability and enters order information
- Answers customer inquiries
- Regularly determines product availability and modifies customer orders as needed
- Frequently communicates effectively with customers, sales staff, warehouse staff and administrative staff while processing orders
- Maintains product knowledge and stays current on vendor promo pricing
- Assists sales team with quote creation when needed
- Manages weekly operations calls and meeting spreadsheets
- Works with customers and AR on a daily/weekly basis when processing deposits and additional customer payments
Benefits
- Competitive pay
- 401(k) with company match
- Paid time off
- Paid holidays
- Health benefits (including Medical, Vision, Dental, Disability)
- Life insurance-company provided
- Bonus program eligibility
- Paid training for field personnel
- Uniforms provided for field personnel