Lifecycle Marketing Manager to own and scale customer engagement, conversion, and retention across email, SMS, and in-product touchpoints, working closely with paid media, SEO, product, analytics, and merchandising teams.
Requirements
- 4+ years of experience in lifecycle, CRM, or retention marketing roles
- Hands-on experience managing email and SMS programs for an eCommerce or consumer brand
- Strong analytical skills with experience using analytics platforms and spreadsheets to track and interpret performance
- Experience building and managing automated customer journeys
- Excellent written communication skills with a strong sense of voice, tone, and messaging hierarchy
- Ability to manage multiple initiatives in a fast-paced environment
Benefits
- Full medical, dental, and vision coverage
- 401(k) retirement plan
- Annual wellness benefits
- Choice of MacBook or PC laptop
- Equipment for home office setup
- Annual credit of $200 to use on the website
- Team merch drops
- Annual stipend to support learning and career growth