We are currently looking for a Lead Program Manager, Operational Transformation in the United States. This role combines program management expertise, operational insight, and change management skills to translate strategy into measurable outcomes.
Requirements
- 8+ years of program or project management experience, including 5+ years leading operational or technology transformation programs
- Strong expertise in program planning, execution, and stakeholder alignment across complex organizations
- Experience in SaaS operations, data analytics, AI, and automation technologies
- Ability to dive into technical details while maintaining a strategic view of program status
- Proven influence across teams and excellent communication skills for technical and business audiences
- Proficiency with tools such as Salesforce, Clay, Zapier/Make/Glean/N8N, Retool, Intercom, PlanHat, or similar
- Experience defining KPIs, managing change, and presenting outcomes to senior leadership
- Data-driven, detail-oriented, and capable of working independently
Benefits
- Competitive salary range of $130,000–$210,000 per year
- Comprehensive medical, dental, vision, and life insurance coverage
- Retirement 401(k) plan with employer match
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- Mental health reimbursement and wellness support programs
- Unlimited paid time off and seasonal company-wide time off
- Paid parental and medical leave
- Opportunities for professional development, mentorship, and career growth