Service Manager (Technical)

We are seeking a dynamic and experienced Service Manager to oversee the delivery of high-quality services to our clients. The successful candidate will lead a team of service professionals and be responsible for managing service requests, developing service strategies, and building strong relationships with clients.

Requirements

• Managing a team of service professionals
• Developing and implementing service strategies
• Monitoring service performance and identifying areas for improvement
• Ensuring timely and accurate completion of service requests
• Building and maintaining strong relationships with clients
• Handling escalated service issues and resolving them in a timely manner
• Collaborating with other departments to improve overall service delivery
• Managing service budgets and expenses
• Conducting regular performance reviews and providing feedback to team members
• Staying up-to-date with industry trends and best practices in service management

Benefits

• Competitive salary
• Benefits
• Vehicle