Customer Service Coordinator
Johnson ControlsManchester, England, United Kingdom
Posted December 23, 2025
Full Time
About the Company
Join a friendly, supportive team where colleagues genuinely help each other succeed.
Job Description
Join us as a Customer Service Coordinator and deliver exceptional service. You will be the heartbeat of our maintenance scheduling team, coordinating engineer appointments and managing dynamic diaries, while ensuring planned and emergency works are executed seamlessly.
Requirements
- At least 1 year of customer service experience
- Excellent communication skills—written and verbal
- Strong multitasking and time management abilities
- High attention to detail and urgency
- Confident decision-making and problem-solving skills
- Proficiency in using multiple PC applications
Benefits
- Competitive Salary
- Generous Leave (25 days annual leave)
- Holiday Purchase Scheme (up to 10 extra days)
- Pension plan (up to 7% employer match)
- Life assurance
- Employee assistance program
- Referral scheme
- Exclusive Discounts
- Free Onsite Parking
- Dress Down Fridays
