Grounds Crew | Cruise Whitsundays
Journey BeyondQueensland, Australia
Posted March 11, 2026
Full Time
About the Company
Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.
Job Description
Join Cruise Whitsundays as a Grounds Crew member, providing exceptional guest service, managing luggage and freight, and maintaining inventory. Ideal candidate has previous experience in a similar customer service role and a positive 'can-do' attitude.
Requirements
- Provide exceptional guest service and maintain professional presentation
- Manage the movement of luggage and freight efficiently
- Maintain accurate inventory through ordering, receiving, and counting
- Assist vessel crew with loading and unloading of freight, luggage, and guests
- Ensure clear communication with fleet and Port of Airlie radio
- Aid reservations team with enquiries and check-ins, including issuing tickets through CustomLinc
Benefits
- Generous discounts on Journey Beyond travel and experiences
- An attractive salary and positive work environment
- Study Assistance Policy
- A career with opportunities for progression, transfers, and secondments
- Employee Referral Policy
- Parental Leave program
- Purchased Leave policy
- Private Health discounts
- Employee Assistance Program
- Discounts on Journey Beyond merchandise
- Discounts at the Cruise Café & Bar
- Discounts at the bar on board vessels
- Free public transport
- Salary sacrifice remote area benefits
