Senior Product Account Manager

Journey is a leading hotel marketing agency seeking a Senior Product Account Manager to manage client accounts, drive client performance, and foster strong relationships. The role involves mentoring team members, collaborating with internal teams, and identifying opportunities for upselling and cross-selling.

Requirements

• Proven experience in software account management
• Strong understanding of spa operations, booking systems, and hospitality software solutions
• Exceptional communication, negotiation, and interpersonal skills
• Commercially minded, data-driven, and passionate about client success
• Ability to multitask, prioritise, and manage time effectively

Benefits

• Strong company culture
• Opportunity to work with a leading hotel marketing agency
• Fast-paced and dynamic work environment