Front Desk Agent

We are seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing outstanding guest service.

Requirements

• Greet and welcome guests upon arrival and departure
• Check guests in and out efficiently and accurately
• Manage reservations via phone, email, and in-person
• Handle guest inquiries, requests, and complaints promptly and professionally
• Process payments and manage the cash drawer
• Provide information about the hotel, available rooms, rates, and amenities
• Coordinate with housekeeping and maintenance staff to ensure guest satisfaction
• Maintain a neat and organized front desk area
• Adhere to all hotel policies, procedures, and safety guidelines

Benefits

• Competitive pay
• Health, dental, and vision insurance
• Paid time off
• Opportunities for career advancement and professional development
• 401k
• Paid PTO
• DailyPay
• Referral program
• Discounts at all Kinseth Hotel Corporation hotels and restaurants