Manager - Banquet Operations

The Manager - Banquet Operations will oversee the entire banquet operations department, customer experience, and satisfaction. They will be responsible for ensuring world-class standards are achieved and maintained, and for developing and implementing high-quality, world-class menus, competitively priced food, products, and services.

Requirements

• Bachelor Degree or higher diploma
• At least 10 years or above experience in F&B industry and with 5 years large banquet leading experience
• Pre-opening experience of large F&B banquet operation would be beneficial
• Knowledge and working experience in both Western as well as Asian Cuisine Service (including Chinese/Cantonese)
• Has worked in a HACCP certified environment
• Strong customer service skills and ability to work with other staff members in the venue
• Results oriented individual with the ability to meet required budgetary goals
• Excellent organizational, planning, communication, and inter-personal skills
• Ability to undertake and complete multiple tasks
• Ability to be creative with F&B presentations and maintain a quality product
• Excellent verbal and written communication skills
• Good command of written and spoken English, proficiency in Cantonese, Chinese Putonghua is preferred but not mandatory