Sr. Engineer, NOC Services
Kaseya CareersBengaluru, Karnataka, India
Posted December 30, 2025
Full Time
About the Company
Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI.
Job Description
Kaseya is seeking a Senior Engineer, NOC Services to ensure customers extract the utmost value from Kaseya's products and services. The ideal candidate should exhibit strong technical capabilities in network IT and remote Windows system infrastructure.
Requirements
- 6-8 years of relevant experience in senior technical support or systems administration role
- Proven track record of successfully troubleshooting and resolving complex technical issues
- Deep understanding of Windows Server operating systems
- Strong grasp of network IT concepts
- Expertise in using remote Windows system infrastructure management tools
- In-depth knowledge of Network Operation Center (NOC) best practices and procedures
- Excellent communication and interpersonal skills
- Strong leadership skills
- Ability to prioritize and manage multiple tasks simultaneously
- Commitment to providing exceptional customer service
- Willingness to work in a 24/7 environment with rotational shifts