IT Help Desk Specialist (Entry-Level)

Katapult Network is designed to help college graduates find their next career opportunity. We are recruiting for an IT Help Desk Specialist to join our expanding team.

Requirements

• Identify areas for process improvement and communicate suggestions to leadership
• Build relationships with current and future customers
• Understand system features and limitations at an in-depth level
• Conduct customer meetings and site visits to assess support scenarios
• Manage and follow customer service support issues
• Participate in special projects as required

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan