B2B Customer Support Representative, EMEA
Keeper Security, Inc.Cork, Ireland
Posted November 4, 2025
Full Time
About the Company
Keeper Security is transforming cybersecurity for people and organizations globally.
Job Description
Keeper is hiring a passionate Customer Support Representative to contribute knowledge and expertise to our EMEA B2B Support team. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.
Requirements
- 1+ years of experience in a B2B support role
- Experience communicating with B2B clients at high levels (C-Suite)
- Experience troubleshooting technical issues such as; Password resets, active directory, user migrations, and error messaging
- Experience with Salesforce (or similar CRM platforms)
- Proficiency with Google Docs and Microsoft Office tools
- Strong problem-solving skills with the ability to manage multiple tasks efficiently
- Excellent communication skills with a professional, empathetic, and customer-focused approach
Benefits
- Onsite lunches
- Private healthcare (no wait period)
- Pension contribution (no wait period)
- Sick Pay
- Bike-to-Work Scheme (if local)
