Customer Success Manager, Bilingual (Spanish and Portuguese)

Keeper Security is seeking a bilingual (Spanish or Portuguese) Customer Success Manager to join their growing team in B2B sales. This 100% remote role offers opportunities to work with established clients, generate revenue through account growth, and collaborate with internal teams. The role emphasizes proactive management of customer relationships and leveraging technical expertise to provide exceptional support.

Requirements

• 1+ years of experience in Account Management or SaaS Customer Success/Sales roles
• Fluency in Spanish or Brazilian Portuguese and English
• Strong technical knowledge of software integrations (SSO, Directory etc), implementation, onboarding & support
• Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives
• Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value
• Energetic and self-motivated; a team player who is also a proactive and creative problem solver
• Aptitude for learning software; strong with business applications
• Ability to manage multiple priorities while maintaining strict attention to details
• Consistent diplomacy, tact, and poise when working through customer issues and escalations
• Working knowledge of Salesforce.com

Benefits

• Medical, Dental & Vision
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Roth/Traditional)
• PTO plan with paid Bereavement/Jury Duty