Senior Implementation Specialist, APAC (Remote - US, Japan Hours)

Keeper is hiring a driven Senior Implementation Specialist, APAC (Remote - US, Japan Hours) to join our B2B support team. As a Senior Implementation Specialist at Keeper Security, your role will be pivotal in guaranteeing the successful onboarding and adoption of our products by our customers.

Requirements

• 4+ years progressive experience in SaaS support and/or implementation
• Strong working knowledge of Salesforce
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Experience with Google docs and MS-office tools
• Experience in SaaS deployment with security software experience preferred
• Proficiency in leading external client engagements
• Ability and willingness to consistently maintain Japan Standard Time (JST) working hours
• Excellent communication and interpersonal skills, with the ability to effectively manage client relationships
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team, across global regions and time zones
• Experience with project management tools such as Monday.com
• Bachelor’s degree in finance, business administration or a related field to project management or equivalent work experience

Benefits

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses