Documentation Business Analyst (AI-Assisted Knowledge Engineer)

Kegmil is revolutionizing the way mission-critical assets are repaired and maintained by transforming complex systems of people and processes into streamlined, intelligent operations. We are looking for a Documentation Business Analyst who combines strong system thinking, business rule understanding, and AI-assisted documentation techniques to build and maintain living system knowledge across our FSM SaaS platform.

Requirements

• 2+ years experience as Business Analyst / System Analyst / Product Analyst in SaaS, ERP, or FSM domain
• Strong system thinking and ability to map complex workflows and conditional logic
• Comfortable reading technical configs (YAML, JSON, APIs, rule engines)
• Experience interviewing cross-functional teams to extract undocumented logic
• Solid writing skills to translate technical logic into clear documentation
• Familiar with AI tools (ChatGPT, Claude, etc.) for writing assistance
• Familiar with documentation platforms (Confluence, Notion, Swagger, Git, Mermaid.js)