Customer Service Representative

Provides customers with information in response to questions that have been escalated, documents customer interactions and product/service issues, and solves customer issues via telephone. Displays excellent communication skills and thrives in a global team environment.

Requirements

• High School Diploma or Equivalent required, but a Bachelor's degree in business or a related discipline is preferred
• Minimum of 1 year of experience in customer service environment
• Must possess basic to intermediate computer skills and MS Office experience
• Familiar with both mainframe and software applications
• Ability to learn quickly and apply new knowledge
• Must possess strong attention to detail
• Must possess strong written and verbal communication skills
• Ability to remain seated for long periods of time
• Capacity to quickly change focus on work activities

Benefits

• Paid training