The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. We have an opening in Paris TX. This is a paid per fitting position.
Requirements
- Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters.
- Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills
- Willingness to contact prescribers, caregivers and patients to schedule services
- Ability to accept an assignment that could include daytime, evening, and weekend hours
- Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services
- Measure the patient to determine the correct garment size
- Review and transmit essential paperwork with the patient to receive the Assure garment and services
- Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings
- Adhere to Pledge of Confidentiality
- Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
- Integrity: Commitment, accountability, and dedication to the highest ethical standards.
- Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
- Action/Results: High energy, decisive planning, timely execution.
- Innovation: Generation of new ideas from original thinking.
- Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
- Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations.
- Highly organized, service and detail orientated
- Passionate about the heart-failure space and a strong desire to make a difference
- Strong interpersonal skills with communicating and assisting clinicians with providing care for patients.
- Interest and desire for life-long learning to continuously improve over time.
- 1 year in a paid patient care experience (not as a family care giver)
- Clinical or engineering background which may include but is not limited to nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians.
- Disclosure of personal NPI number (if applicable)
- Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra.
- Willingness to pay an annual DME fee which is deducted from the completed work order
- Ability to pay for vendor credentialing upfront during a 90-day probationary period
- Experience in patient and/or clinician education
- Valid driver's license in state of residence with a good driving record
- Ability to consistently work in the field in and around Brownsville TX. Disclosures are required for any potential relationships and referral sources
- Must be able to achieve credentialing for hospital system entry including, but not limited to: Documentation of vaccination and immunization status
- Pass background check
- Pass drug screening testing
- Review and agree to hospital policies and procedures
- Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety
- Knowledge of MS Office, Excel, PowerPoint, MS Teams
- Direct cardiac patient care experience – RN, RT, CVIS, Paramedic, CRM
Benefits
- Competitive pay
- Flexibility of work schedule
