Senior Full Stack Application Support Analyst

Keyrus believes in diversity and inclusion and is looking for a Senior Systems Support Analyst to analyze, investigate and solve incidents and service requests in the production environment.

Requirements

• Analyze, investigate and solve incidents and service requests originating in the production environment
• Perform knowledge transition with development teams
• Monitor and validate observability and alert solutions
• Identify opportunities for improvement and propose evolutions in support routines and processes
• Act collaboratively with operational, development and infrastructure teams