Develop AI features for the Helpshift product, collaborating with cross-functional teams to enhance product offerings and impact customer service representatives globally.
Requirements
- Bachelor’s Degree in Computer Science (or equivalent)
- 4–6 years of medium / large-scale server-side software development and some client-side JavaScript experience
- Thorough knowledge of CS fundamentals: data structures and time complexity of algorithms
- Good understanding of modern web tech stack including HTML5, CSS3, ES6, and ReactJS
- Knowledge of POSIX-compliant Operating Systems (we develop on macOS and deploy on GNU/Linux)
- Understanding of RESTful APIs, microservices architecture, and cloud platforms
- Experience working with any one of MongoDB, Redis, Elasticsearch, Kafka, or PostgreSQL at scale
- Proficient in monitoring and maintaining backend systems
- Experience working with a distributed version control tool (Git)
- Handy with the shell and automation tools
- Experience writing Unit, Functional, and Regression tests
- Excellent verbal and written communication skills
- Strong work ethic and team spirit with a strong sense of ownership and collaboration
- Willingness to learn new technologies
Benefits
- Hybrid setup
- Worker's insurance
- Paid Time Offs