Klaviyo is a CRM platform specialized for B2C brands, offering integrated marketing automation, analytics, and customer service. Its built-in data platform and AI insights enable businesses to deliver personalized 1:1 experiences at scale, enhancing efficiency and driving revenue. Distinctive in its unified solution, Klaviyo serves over 167,000 brands including Mattel and Glossier.
Klaviyo is seeking a Director of AI Systems to build an internal AI transformation, establish a formal CoE, and drive operational leverage through AI. The role focuses on embedding AI capabilities across global operations, focusing on AIOps, generative AI for productivity, and hyperautomation. This is a pioneering role seeking to democratize AI capabilities and fundamentally enhance Klaviyo’s operations.
Klaviyo is a CRM platform specialized for B2C brands, offering integrated marketing automation, analytics, and customer service. Its built-in data platform and AI insights enable businesses to deliver personalized 1:1 experiences at scale, enhancing efficiency and driving revenue. Distinctive in its unified solution, Klaviyo serves over 167,000 brands including Mattel and Glossier.