Sachbearbeiter Customer Service Backoffice (m/w/d)
KLK EMMERICH GmbHNorth Rhine-Westphalia, Germany • Leverkusen, North Rhine-Westphalia, Germany • Dusseldorf, North Rhine-Westphalia, Germany
Posted October 29, 2025
Full Time
About the Company
KLK EMMERICH GmbH is the European Oleochemical division of KLK Berhad, a Malaysian public-listed company with diverse interests. The company specializes in supplying chemicals manufactured at its Emmerich am Rhein site in Germany and Asian production units, serving the EMEA market. With around 240 dedicated staff, KLK EMMERICH focuses on delivering high-quality products and services to meet the needs of its customers.
Job Description
KLK EMMERICH GmbH is seeking a Customer Service Back Office Manager to manage time slots, ensure compliance, and resolve issues related to transportation and logistics. The role involves communication, conflict resolution, and teamwork, as well as data management. This position requires strong communication skills, a customer-centric attitude, and flexibility to thrive in a fast-paced environment.
Requirements
- Completed sales/technical training (trade) - IHK certification preferred
- Numerous years of professional experience in transportation or logistics
- Strong communication and empathy skills
- High flexibility, patience, and a positive attitude
- Willingness to constructively solve conflicts
- Very good German and English skills
Benefits
- Competitive salary package
- Flexible working hours
- Health offers
- Canteen with fresh menus
- JobRad
- Company events
- Bowling alley
- Discounts for regional leisure
