XTN-FB6B824 | TRAINING COORDINATOR

The Training Coordinator will manage internal and external operational functions related to public instructor lead virtual or in-person training events, onsite training, and eLearning and certification offerings.

Requirements

• Public Training
• Manage class enrollments and cancellations
• Support Customer Success, Sales, Consulting, and Support teams
• Manage logistics related to training classes
• Process partner and training vendor invoices
• Manage internal use of training infrastructure
• Collect training feedback and suggestions for improvement
• Reporting
• Creating and maintaining reports on training events and revenue
• Assist with analysis on revenue and expenses
• Tracking PR’s, PO’s and the closure of these items
• Customer Service
• Manage customer requests and questions
• Escalate technical issues
• Support training partners
• Maintain a list of certified training partners
• Manage customer satisfaction issues

Benefits

• Great place/environment to work
• Career Advancement
• Enhance your technical skills