Service Sales Officer

Telesales to create opportunities proactively, phone sales to core 2 and 3 customers, and responsible for making courtesy calls.

Requirements

• Proactive creation and development of customer relationships
• Creates, qualifies and communicates leads and sales opportunities
• Responsible for making courtesy calls
• Takes care of inbound and outbound telesales
• Ensures successful conversions with existing and new maintenance customers
• Driving execution of her/his individual sales plan
• Responsible for gathering relevant information about market and competitors
• Renegotiation and cancellation prevention
• Monitor and resolve suspended contracts if any
• Complaint and query handling
• Supports the finance function in money collection
• Support sales people
• Qualifies leads and plans and schedules visits
• Follows customers not visited
• Documents the customer and contact information
• Identifies, develops and follows up existing opportunities of modernizations
• Follows up the modernization opportunities forecasted for the month
• Identifies inspection and KONE Care for Life (C4L) opportunities
• Books appointments, generating leads in LIO and using KONE Tools
• Calls customers based on the target list and fixing appointments

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance