Tier 3 Level Enterprise Management ( EM) Administration Support Services
Koniag Government ServicesSan Antonio, Texas, United States
Posted July 23, 2025
Full Time
About the Company
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies.
Job Description
Koniag Data Solutions, LLC is seeking a Tier 3 Level Enterprise Management (EM) Administration Support Services to support KDS and our government customer at Joint Base San Antonio, TX. This position requires the candidate to be able to obtain a Public Trust.
Requirements
- Provides advanced technical support and expertise for the Defense Health Agency's enterprise management systems, focusing on complex problem-solving and system optimization.
- Serves as a top-tier escalation point for issues that cannot be resolved at lower support levels, addressing critical incidents that impact the DHA's global IT infrastructure.
- Develops and implements advanced solutions for standard application integration, application security, application delivery, desktop engineering, mobile device engineering, end-user experience, and service monitoring function
- Leads efforts in automation and scripting to improve system efficiency and reduce manual interventions.
- Provides expert-level support for enterprise user data/profile management and associated resources.
- Develops and implements standardized designs and solutions for directory services, Public Key Infrastructure (PKI), identity management, and access management systems.
- Plays a key role in the preparation and deployment of policies, applications, and operating systems, including applicable upgrades.
- Ensures all solutions align with DoD cybersecurity requirements, Risk Management Framework (RMF), and various DoD strategies including Zero Trust, ICAM, Digital Modernization, and Cybersecurity Reference Architecture.
- Contributes to Configuration Management, Change Management, and Knowledge Management processes, developing technical documentation for all technical and presentation requirements.
- Participates in the accreditation of operational environments and execution of governance processes to maintain security requirements.
Benefits
- health, dental and vision insurance
- 401K with company matching
- flexible spending accounts
- paid holidays
- three weeks paid time off