Software Support Specialist (m/w/d) - auch remote möglich

This IT Support Specialist position involves remotely supporting our modern logistics software for customers. The role involves customer feedback analysis, error diagnosis, and documentation, while maintaining a central knowledge base. The company offers a supportive and forward-looking environment with a focus on innovation and value for customers.

Requirements

• Vocational training in information technology
• Degree in computer science or comparable training
• Competence in operating Windows-operating systems and IT hardware and software
• Familiarity with SQL
• Knowledge of relational databases such as Oracle
• Good English and German communication skills
• Teamwork, communication, and customer orientation
• High service quality and willingness to learn

Benefits

• Tax-free access to goods and services
• Discounted lunch
• Modern IT setup
• Monthly employee offers
• Employee assistance program (EAP)
• Company pension
• Annual and holiday fund
• Special vacation
• Year-end bonus
• Business bike
• Higher spot at business trips
• Financial bonus