Account Manager
Kraft & KennedyLocation not specified
Posted November 21, 2025
40000 - 50000 USD
Full Time
About the Company
Kraft Kennedy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status or any other characteristic protected by law.
Job Description
We are looking for a passionate individual who will partner with and ensure the long-term success of our managed service clients, developing long-term relationships and ensuring timely and successful delivery of our solutions.
Requirements
- Serve as the non-technical point of contact for assigned group of Managed Services accounts
- Ensure accounts are satisfied with Kraft Kennedy's level of service
- Proactively interface with accounts on a regular basis
- Work with technical team to explore improvements for the client's technologies
- Coordinate the preparation, scheduling and execution of Quarterly Business Reviews and Annual Strategic Planning Meetings
- Drive relationship growth through scheduled in-person meetings at client locations
- Develop thorough understanding of any new and ongoing initiatives and manage the facilitation across client accounts
- Develop overall proficiency in internal systems and operating procedures
- Work with Procurement to ensure hardware/software renewals are processed in a timely manner
- Develop proficient understanding of Agreements and billing procedures for each client
- Review client invoices for accuracy and respond to any billing-related issues that arise
Benefits
- Medical, dental, life and disability insurance
- 401k with company match
- Holidays/vacation/sick days
- Cutting edge training on the latest technologies
- Employee referral bonus program
- Phone reimbursement
