Senior Financial Crime Manager - Fraud

Kroo Bank is seeking a Senior Financial Crime Manager - Fraud to lead large teams within Fraud Operations, ensuring performance is optimised and fully aligned with the bank’s strategic objectives. The role requires deep end to end expertise across a range of complex fraud typologies and practical experience of the PSR’s Authorised Push Payment (APP) reimbursement policy.

Requirements

• Strong fraud operational experience managing investigations, enforcing KPIs, and providing leadership to large teams
• Deep end to end expertise across a range of complex fraud typologies
• Practical experience of the PSR’s Authorised Push Payment (APP) reimbursement policy
• Leadership experience in managing managers and leading teams, particularly in a financial crime or compliance setting
• Financial crime knowledge, including understanding of broader financial crime risks
• Strategic & analytical thinking to analyse complex financial crime data, identify trends, and lead strategic initiatives
• Strong written and verbal communication skills
• Retail banking experience with proven experience dealing with banking products, services, and customer relationship management

Benefits

• Generous holiday time
• Personal days
• Employer-sponsored volunteer program
• Mental health support
• Workplace pension
• Top-notch equipment
• Modern office
• Cycle to Work scheme
• Electric Car scheme
• Enhanced parental leave
• Room for growth
• Full healthcare for you and your nuclear family