Information Specialist

We are seeking a highly motivated and effective Information Specialist to handle facilities and audiovisual management for USTDA's conference rooms, training rooms, and Business Center.

Requirements

• Handle reservations and coordinate USTDA's Business Center and conference rooms
• Maintain events calendar for Business Center and all agency conference rooms
• Perform physical room setup including furniture, refreshment stations, and AV/teleconferencing equipment
• Ensure conference room equipment operability and troubleshoot minor connection issues
• Provide on-site technical support for AV equipment (microphones, monitors, connectivity, presentations)
• Create and edit audio-visual content such as presentations and videos
• Coordinate with audiovisual subcontractor for repair visits as needed
• Conduct twice-weekly walk-throughs of conference spaces and training center to check system functionality
• Input and update electronic data in USTDA's Information Management Systems (SharePoint, TDAMIS)
• Organize and verify fiscal, program, project management, contract/grant data prior to system input
• Obtain data and run reports from Information Management System as requested
• Evaluate program effectiveness and recommend improvements
• Provide training and technical assistance to staff
• Support the information and records management
• Use of a variety of IT programs, databases, and computerized systems
• Leverage excellent written and verbal communication skills to effectively communicate with the visitors and USTDA leadership
• Deliver innovative and quality customer service
• Provide administrative services like office management, building and facilities management, human resources, and/or security
• Manage multiple tasks, prioritize work, and meet deadlines
• Identify and resolve complex problems

Benefits

• Medical, Vision, and Dental Plans
• Paid Holiday and Personal Time Off
• 401K plan
• Short-term disability, Long-term, and Life Insurance
• Education and Training Assistance Program
• Incentive Plans and Referral Bonuses
• Employee Assistance Programs