RCM Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)

Customer Service Support Representative position at Labcorp, working remotely, 11am-8pm EST. Responsibilities include answering inbound calls, initiating payment plans, and resolving patient inquiries. Requirements include high school diploma, 1+ year of work experience, and ability to work in a fast-paced environment.

Requirements

• Answer 80+ inbound calls per day
• Initiate payment plans for patients
• Routinely utilize multiple resources to resolve patient inquiries
• Maintain performance goals
• Ability to become proficient with processes after completing a structured training program

Benefits

• Generous paid time off
• Medical, Vision and Dental Insurance Options
• Flexible Spending Accounts
• 401k and Employee Stock Purchase plans
• No Charge Lab Testing
• Fitness Reimbursement Program