Amazon Catalog Team Lead

The Team Lead, Catalog Management, is responsible for guiding a team's day to day activities, ensuring efficient operations and alignment with business objectives. The role involves providing dedicated customer service, maintaining performance standards, leading and mentoring the team, and driving strategic initiatives to improve operational performance and client satisfaction.

Requirements

• Four to seven (4-7) years of related experience in customer support or customer resolution roles or related roles within an eCommerce - Amazon setting
• One to two (1-2) years experience in a senior role
• Thorough knowledge of department and departmental processes
• Strong leadership and mentoring skills, with experience in guiding team members to success
• Strong project management skills with a track record of leading successful initiatives
• Excellent organizational skills and the ability to manage multiple priorities effectively
• Strong leadership, analytical, and collaboration skills to support both team development and cross-functional success

Benefits

• Remote Work: Work from anywhere—our team is global, and we value work-life balance.
• Growth Opportunities: As a key player i you’ll have the chance to shape your role and grow with us.
• Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.