Solutions Architect - India

Lakeside Software is a global leader in Digital Employee Experience and workspace analytics. The Solutions Architect in India plays a key role in supporting global customers, regional sales teams, and partners by providing deep technical expertise, solution design, and implementation guidance throughout the customer lifecycle.

Requirements

• Support pre sales and post sales technical activities for customers and partners, collaborating closely with global Sales, Channel, and Customer Success teams.
• Participate in technical discovery sessions to understand customer environments, requirements, and success criteria.
• Deliver technical demonstrations, solution walkthroughs, and architecture discussions aligned to customer use cases.
• Assist with proof of value engagements, pilots, and deployments, including configuration support and troubleshooting.
• Provide ongoing technical guidance to customers during onboarding and early adoption phases.
• Partner with Engineering and Product teams to relay customer feedback, identify technical gaps, and support continuous product improvement.
• Develop and maintain technical documentation, best practices, and internal knowledge assets.
• Support partner and internal enablement through technical training and solution education.

Benefits

• 20 Days Annual Leave
• 45 Days Annual Leave Maximum
• 4 Festival Days Named
• 8 Festival Days Select
• 12 Days Sick Leave
• 100% Paid Medical Insurance & GPA
• Wellness Programme
• 3x CTC Group Life Insurance
• Pension
• Employee Referral Scheme