Shift Lead (Charley's Cheesesteak Rainbow and Oquendo)

The Shift Lead at Charley’s Cheesesteak Rainbow and Oquendo will oversee daily store operations, lead team members, and ensure excellent customer service. They will focus on maintaining high quality standards, following company guidelines, and leading by example. This role involves supervision, training, and team management.

Requirements

• Supervise and provide direction to team members during shifts.
• Ensure exceptional customer service and handle customer complaints.
• Oversee food preparation and inventory management.
• Assist in scheduling and managing labor.
• Assist in cash register operations and communicate updates to management.