
lasting brands is a team of “think-big dreamers” who have made it their mission to build outstanding DtC-brands like our own brand William Walker.
We are looking for a Customer Service Agent (m/w/d) full-time for our team. You are responsible for the entire customer service at William Walker and are an essential part of the best possible William Walker shopping experience. Daily customer contact and solving “big” and small problems in customer service and office routine are at the center of your work. As part of a cross-functional team, you work closely and trustfully with all relevant departments. Empathy, open communication, attention to detail, and problem-solving skills are the basic requirements for this position
You have ideally already gained some professional experience in the field of customer service
A fair, full-time job in a dynamic environment
lasting brands is a team of “think-big dreamers” who have made it their mission to build outstanding DtC-brands like our own brand William Walker. Through the application and mastery of skills that range from building a holistic e-commerce structure to building organizational structures and creating best-in-class content, all in harmony with our lived values.
William Walker is a Direct-to-Consumer brand of the Iasting brands GmbH with its headquarters in Hamburg. Together with strong partners, we transform ideas around dog care into aesthetic products. We deliver high-quality dog accessories and dog food with a top-class e-commerce shopping experience for discerning dog owners. We have customers all over the world and are currently represented in 16 countries through dealers.