Operations Specialist

LAWAZEM is seeking a dedicated Operations Specialist to ensure the smooth and efficient operation of business processes. The role involves analyzing and improving operational workflows, collaborating with different departments, and enhancing customer experience. This position requires a proactive problem-solver with analytical skills and strong communication abilities.

Requirements

• Analyze and improve existing operational processes to enhance efficiency and productivity.
• Coordinate with cross-functional teams to ensure seamless execution of daily operations.
• Monitor key performance indicators (KPIs) and prepare reports on operational performance.
• Assist in the development and implementation of standard operating procedures (SOPs) and best practices.
• Identify areas for cost reduction and process improvement.
• Provide support in project management.
• Facilitate training sessions for staff.
• Act as a liaison between departments.