Service Advisor
Legacy Toyota DallasDallas, Texas, United States
Posted October 13, 2025
Full Time
About the Company
Legacy Toyota Dallas is a reputable automotive dealership known for providing high-quality vehicles and exceptional service to customers in Dallas. With a strong commitment to excellence, they focus on delivering reliable and durable cars that meet the needs of their community.
Job Description
The Service Advisor is a key role in the automotive dealership, acting as the primary point of contact for customers and the liaison between technicians and customers. They ensure the customer is satisfied with service and repairs, manage expectations, and provide excellent customer service. This position requires a strong technical background, excellent communication skills, and a commitment to continuous learning.
Requirements
- Maintains an Excellent Customer Satisfaction Index (CSI)
- Provides accurate diagnoses for vehicle problems
- Schedules and manages service appointments
- Ensures documentation compliance
- Enforces safety policies
- Educates/trains new staff members
- Proficient in automotive mechanical/electrical knowledge
- Excellent communication and interpersonal skills
- Bilingual (a PLUS)
Benefits
- Health
- Dental
- Vision
- Life insurance
- 401k
- Community involvement
- Company paid vacation and holidays
