Technical Support Analyst

We're looking for a personable and dedicated Technical Support Analyst to provide first and second level support regarding hardware and software issues. The ideal candidate has 1-2 years of experience in a similar role and is available to commence work anytime between early December 2025 and January 2026.

Requirements

• 1-2 years of experience in a similar role
• Excellent customer service skills
• Proactive, resourceful, and self-motivated
• Passionate about providing excellent customer service
• Experience in troubleshooting and thinking out of the box
• Commitment to further develop knowledge in the field through on-the-job learning
• Excellent time management skills
• Ability to operate effectively in an autonomous manner

Benefits

• 25 days holiday (excluding bank holidays)
• Enhanced maternity pay
• Contractual sick pay
• Paid volunteering
• Birthday leave
• Private medical insurance (post probation)
• Annual budget to spend on external learning and development
• Regular team socials and events